Delivery

Delivery to destinations in the UK

We offer FREE delivery on all products. We deliver most of our products via next day courier service unless otherwise specified (See below for postcodes where next day delivery is not available). This service does not include delivery at weekends or on bank holidays. Smaller items such as accessories and DVD's will also feature free delivery, however, these shall be sent by Royal Mail 1st class delivery, this is a 1-3 day service.

If you place your order before 3pm Monday-Friday we will dispatch your order the same day. It will be delivered the following day (not including weekends or bank holidays) unless you have notified us of your desire to change your delivery schedule. Please note, smaller items will be sent on a 1-3 day service as explained above.

All orders will require a signature upon arrival and no orders can be re-routed to alternative addresses or be left at any address other than the one specified at the time of order. Extra fees will be applicable if the order is required to be re-routed or delivery is required after two failed attempts.

If delivery attempts have failed and your order is left uncollected from the courier for five working days your order will automatically be returned to us and a restocking fee will be applicable.

Please Note: We do not deliver to Northern Ireland, The Channel Islands, any island off the UK mainland or the following UK postcodes:

BT, GY, HS, IM, JE, KA27, KA28, KW15, KW16, KW17, PA20, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PH42, PH43, PH44, ZE1, ZE2, ZE3

Please Note: The following Highland and remote postcodes will not be a next day delivery and will be a 2-3 day delivery:

IV21, IV22, IV23, IV24, IV26, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV56, KW11, KW12, KW13, KW5, PA33, PA34, PA36, PA40, PH30, PH31, PH32, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41

Saturday Deliveries

We do offer Saturday deliveries. Orders must be placed by 3pm the day before and an additional fee will be charged for this service. Our free delivery offer does not include Saturday deliveries. Standard order guidelines apply to signatures and delivery addresses, please see above for further details.

Delivery to destinations outside the UK

We do not deliver to any country or region outside the United Kingdom.

If you have any questions regarding delivery please contact us at info@qavdirect.co.uk